Mission
Our consultants spent a long time in Saudi Arabia providing hospitality expertise in preparing Standard Operating Procedures (SOP) manuals for numerous restaurants and cafes. and our goal is to ensure that all staff will follow a uniform approach to operational tasks and customer service, as well as comply with applicable standards and regulations.
Strategy
- Our consultants meet with key stakeholders across the hospitality and dining industry and reviewed each establishment's needs in detail.
- Develope and implement a comprehensive set of SOPs that laid out procedures related to customer service, safety and health, maintenance, and more.
- Provide training to key personnel to ensure that the SOPs were fully understood and implemented.
Conclusion
The result was improved safety, compliance, and efficiency across the hospitality and dining industry in Saudi Arabia.
